Sonterra
 
Sonterra Property
Owners Association
19210 Huebner Road
San Antonio, Texas 78258
210-490-9481

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FAQ
 
 
 

  • chevron_rightWhat is a homeowner's association?
    It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: CC&R's, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed on-line within the Governing Documents menu tab selection of this website. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.
  • chevron_rightWho is my homeowner's association?
    The Sonterra POA maintains Sonterra’s entries, gates, security, roads inside gated communities, etc. As a member of the Sonterra POA, you are also a member of the Stone Oak POA which maintains the landscaping of the medians on the main arterial roads throughout Stone Oak. Both of these Associations are separate entities but operate out of the same office.
     
    SONTERRA POA 
    19210 Huebner Road, Ste. 100
    San Antonio , Texas 78258
    Office: 210-490-9481
    Fax: 210-490-1391   
     
    STONE OAK POA
    19210 Huebner Road, Ste. 100
    San Antonio , Texas 78258
    210-858-8508
    210-490-1391(fax)          
  • chevron_rightWhat is the Board of Directors?

    The Homeowner's Association is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitations and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found by clicking on Governing Documents on the left side of this page.
  • chevron_right How can I contact the Board of Directors?
    You may contact any member of the Board of Directors via:

    Email - contact the POA
    Postal Mail: Sonterra POA, 19210 Huebner Road, Ste. 100, San Antonio, Texas 78258
    Telephone: 210-490-9481; 210-490-1391(fax)
     
    All Board Members are listed on the Board of Directors page on this website (Board of Directors).
  • chevron_rightWhat are the Bylaws?

    The Bylaws are the guidelines for the operation of the non-profit corporation. The Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The Bylaws for the association may be viewed on-line by clicking on Governing Documents on the left side of this page.
  • chevron_rightWhat are the CC&R'S?

    The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office of the county in which the property is located and are included in the title to your property. Failure to abide by the CC&R's may result in a fine to a homeowner by the Association.
     
    The governing legal documents for the association may be viewed on-line by clicking Governing Documents on the left side of this page.
  • chevron_rightHow do I get approval for home improvements?
    All plans for home improvements, additions, major landscaping and pool installation as well as new home plans must be submitted to the Architectural Review Committee for approval. Submittal forms can be obtained through the Sonterra POA office or on this website under Architectural Review. Typically included in submittals are site plans/drawings/elevations, photos, colors, materials, samples, etc.

     
  • chevron_rightWho is our management company?
    The Sonterra Property Management Company, Inc. is a non-profit management company owned by the Sonterra POA, and its sole purpose is the managerial duties of that POA.
  • chevron_rightWhat happens if I don't pay my assessment?
    The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge. Assessments are billed quarterly and payments are due on the first day of each quarter. Payment is considered late if not received before the first day of the second month of each quarter. (Please refer to Assessments at left.)

    Assessments paid to the Sonterra POA vary according to the neighborhood in which you live and whether the Association provides additional maintenance services for your specific neighborhood. Aside from any special assessments, the remainder of your payment goes to on-premise security, the management company, expenses which are associated with maintaining Sonterra, and the general fund for future expenses.
     
    These expenses include, but are not limited to: street sweeping, street repair, painting and repairing POA masonry and wrought iron walls, monthly landscaping costs, water bills -- irrigation and meter charges -- repairs to sprinkler systems, street light billing and bulb replacement on decorative street lights not maintained by CPS, maintenance of flag poles and replacement of flags, seasonal color plants and soil amendments at subdivision entries, labor for Christmas lights and light string replacement, landscape flood light replacement and repairs on flood fixtures and lines, gate maintenance, and legal fees for various issues - including delinquent residential and commercial dues.
  • chevron_rightHow do I update my guest list?
    Temporary or Permanent Guest Lists:
     
    Email us your changes - check for administrative email addresses listed under Staff on the left.
    Let us know via email if you’d like to be granted access to your database information through HomeZone.
    Call the POA office at 201-410-9481
  • chevron_rightAre above ground pools permitted?
    No, above-ground pools are not permitted. The deed restrictions are very explicit about this. The Board of Directors and Architectural Review Committee have no latitude on this.
     
  • chevron_rightWhat are the restrictions regarding parking vehicles on the neighborhood streets?
    On-street parking by residents is prohibited and will result in citations and monetary penalties.