chevron_rightWhat is a homeowner's association?
It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain common areas and maintain property values by following the governing documents (Covenants, Conditions & Restrictions, Bylaws, and Articles of Incorporation). The governing legal documents for the association are included under the Members tab on this website. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory when a home or unit is purchased within an HOA's jurisdiction.
- chevron_rightWho is my homeowner's association?
chevron_rightWhat is the Board of Directors?
The Homeowner's Association is a corporation and a governing body is required to oversee its business. The Board of Directors are resident homeowners, unpaid volunteers that are elected by the property owners. They are tasked with implementing the governing documents schedule of policies, restrictions and penalties that mandate owners keep their property in uniform condition to maintain property values. The duties and limitations of the governance of the Board of Directors is outlined in the Association documents. You can find governing documents under the Members tab.
chevron_right How can I contact the Board of Directors?
You may contact members of the Board of Directors via:
A list of the current Board of Directors can be found under the Members tab.
- Email - email@example.com
- Phone: 210-490-9481
- Postal Mail: Sonterra POA, 19210 Huebner Road, Ste. 100, San Antonio, Texas 78258
chevron_rightWhat are the Bylaws?
The Bylaws are the guidelines for the operation of the non-profit corporation. Bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business.The Bylaws for the association can be found in the Governing Documents section under the Members tab.
chevron_rightWhat are the CC&R'S?
The Covenants, Conditions and Restrictions (CC&R's) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&R's were recorded by the County recorder's office in the county where the property is located, and are included in the title to your propertyFailure to abide by the CC&R's may result in a fine to a homeowner by the Association.The governing legal documents for the association can be found in the Governing Documents section under the Members tab.
chevron_rightWho is our management company?
The Sonterra Property Management Company, Inc. is a non-profit management company owned by the Sonterra POA, and its sole purpose is the managerial duties of that POA.
chevron_rightWhat happens if I don't pay my assessment?
The maintenance and management services incurred by the Association are dependent upon timely receipt of the dues from each homeowner. Sonterra assessments are billed quarterly with payments due on the first day of each quarter. Payment must be received by the last day of the billing month or your payment is considered past due. Late fees will be applied. (Please refer to Assessments under the Members tab.)
Assessments are the same for all the Sonterra neighborhoods. There is an additional special assessment for two neighborhoods for extra Association provided services. Assessment payments apply to the management company, on-premise security, expenses associated with maintaining Sonterra, and the general fund for future expenses.Expenses include, but are not limited to: street sweeping, street repair, paint and repair of POA masonry and wrought iron walls, monthly landscaping costs (seasonal color plants, soil amendments, lighting at subdivision entries), irrigation and water meter charges, irrigation system repairs, Association owned street lights and bulb replacement, flags and flagpoles, holiday lighting/decorations and labor, common area mowing, gate and camera maintenance, legal fees (delinquent residential and commercial accounts), etc.
chevron_rightHow do I update my guest list?
HomeZone is being phased out and will be replaced with uManage, which the POA hopes to have available to residents soon.For now, to make changes to Temporary or Permanent Guest Lists:Email us your changes firstname.lastname@example.org,orcall the POA office at 210-490-9481