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~ Helpful Information

In accordance with Sonterra policy, motorized scooters, go-carts, mopeds, all terrain vehicles, electric bicycles, low speed vehicles, or other light electric or gas-powered vehicles (with the exception of golf carts operated by a licensed driver) are not to be operated on streets within Sonterra.
When a resident is having a party and expects six (6) or more guests, a list of expected guests needs to be provided to the Patrol Center at Stone Oak Parkway and Sonterra Boulevard no later than the day before the scheduled party to facilitate the admission of those guests. If the party is expected to result in 50 or more guests, the resident hosting the party is required to furnish a patrol officer at the subdivision’s entry to expedite guest entry and direct parking.
It has long been Sonterra policy that all residents’ vehicles are to display the Sonterra decals on the front and rear glass of their vehicles, which allows other residents and Sonterra patrol to identify those vehicles as belonging in the area. Citations can be issued resulting in monetary fines if decals are not properly displayed. If you do not have Sonterra vehicle decals, please contact the POA management office to have them issued to you.
The management office receives complaints regarding yard maintenance/landscape crews placing trash at curbside after pick-up has been made, resulting in debris remaining at curbside for as long as four (4) days. The policy regarding trash states that it is not be placed at the curb sooner than the evening prior to the scheduled pick-up. Trash containers must be removed and stored out of sight of the street by 6:00 p.m. on the day of trash pick-up. If trash has not been picked up by 6:00 p.m., the containers may remain at the curb until 9:00 p.m. in the event of the possibility of a late pick-up.
REPUBLIC SERVICES provides waste and recycling service in Sonterra neighborhoods. For account information, services provided, schedules, etc. you may contact Republic at republicservices.com, or 210-304-2700.
Those residents who continue to display signage, other than a “for sale” or “for lease” sign, will be contacted individually to remove the signage. This includes school spirit signs. Before you consider purchasing additional signs for the upcoming school year, please note that these signs are in violation of the covenants of Sonterra neighborhoods.
Please be advised that on-street parking by residents is prohibited. If you have an emergency or special project that requires short-term, on-street parking, please call the management office at 210-490-9481, or Sonterra Patrol at 210-490-1158 to notify them of the circumstances. Towing of vehicles will be the last resort for violators but may be enforced as needed. Please help us all avoid this action and park your vehicles in your garage or on your driveway.